General Terms and Conditions of Business
PLANET SPORTS / www.planet-sports.de
These terms and conditions apply to all deliveries, services and offers of PLANET SPORTS GmbH (hereafter PLANET SPORTS) through its online Shop. PLANET SPORTS does not acknowledge conflicting conditions on the part of customers, unless PLANET SPORTS has acknowledged the application of such conditions explicitly in writing.
In the online shop you can order clothing and sporting goods for personal use in standard commercial quantities. Orders for commercial purposes are not permitted.
3. Contractual languages
The languages used in the contracts between PLANET SPORTS and the customer are German, English, Spanish, French, Italian and Dutch.
4. Contract Conclusion / Transaction of Orders
By placing the products in our online shop, we provide a binding offer for contract completion regarding these goods. The contract is concluded by clicking the "Buy" button at the last step of the ordering process. Before conclusion of the order transaction you will have access to a confirmation window showing the details of your order. With this window you can review and correct your entries.
Immediately after submitting your order you will receive an email confirmation of its receipt (order confirmation). Your contract partner is:
Planet Sports GmbH
5. Right of Revocation
5.1 Statutory Right of Revocation
Consumers (any natural person who primarily enters into a transaction for purposes that are neither attributable to their commercial nor their independent vocational activity, § 13 BGB [German Civil Code]) have a statutory right of revocation. You can find more information on this in the Right of Revocation.
5.2 Additional Contractual Right of Revocation
In addition to the statutory right of revocation (see section 5.1) we also grant you a contractual right of revocation for a total of 21 days from the receipt of the merchandise. The above provisions stated in section 5.1 govern the exercise of this right accordingly, unless otherwise stipulated below.
By way of derogation from the statutory right of revocation, the beginning of the period of the contractual right of revocation exclusively depends on the receipt of the product by the recipient. Excluded from the contractual right of return are also foods (such as sports bars) and gift certificates (vouchers which may be purchased from us). The additional contractually granted right of revocation does not affect your statutory rights and remedies. In particular, your statutory right of revocation (section 5.1) and your legal warranty rights (section 11.) are preserved without restriction as far as you are concerned.
6. Self-supply reservation
We preserve a right to cancel an order if we are not supplied by our own suppliers not caused by a fault of ours and if the ordered product is unavailable. In this case you will be notified as soon as possible.
7. Delivery / Shipping
8. Prices and Shipping costs
At the time an order is placed the prices listed apply. These prices are given in euros and include the statutory VAT applicable at that time. Whether and which shipping costs are applicable to your order you may find within our shipping conditions. LINK FAQ SHIPPING
You can pay using the choice of payment options stated in our offer. By selecting prepayment as the method of payment we will send you immediately after your order a confirmation of order and a further e-mail with payment information and banking details. We will ship your goods only after receipt of payment. The invoice amount is due to be paid to our account within 1accrue days after receiving the e-mail "Payment information". In case of a foreign bank transfer you have to bear any charges of your bank that might accrue Additional information on this topic can be found via the following link: payment options.
10. Reservation of title
Until full payment of the purchase price the goods remain the property of PLANET SPORTS.
In the case of defects in delivered goods statutory rights apply.
12. Data protection
Your order and the data provided with it are stored by PLANET SPORTS. All data collected by us is exclusively used and processed in accordance with our data protection provisions and in compliance with relevant data protection statutes.
13. Applicable law
The law of the Federal republic of Germany applies to the exclusion of the CISG (United Nations Convention on Contracts for the International Sale of Goods), unless mandatory international consumer law dictates otherwise.
14. Alternative dispute resolution in accordance with Art. 14 paragraph 1 ODR regulation and Section 36 Alternative Dispute Resolution Act (VSBG)
The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. We are not obligated to participate in dispute settlement procedure before a consumer arbitration board. We do not participate in dispute settlement procedure.
15. Miscellaneous provisions
Should any of these provisions prove to be or become invalid, this does not affect the validity of the remaining provisions.
Last updated: 16.05.2017