All articles are ready for shipment within 24 hours. That means, that we will hand over to our courier your ordered items within 24 hours (valid only on working days; for orders placed on Sundays and public holidays the delivery time will be extended accordingly).
This applies to payments by cash in advance immediately upon payment receipt. According to our courier service, shipping orders to Germany, as soon as they are handed over to the courier, will be delivered within a period of 1 to 3 working days. Shipping to most European countries, as soon as your parcel is handed over to the courier, will take 5-7 working days, while shipping to Finland and Greece can take up to 10 working days.
Once the packet has been handed over to DHL you will find the DHL tracking ID by logging in to "My account", and you will see where it is by checking on the German DHL website.
Sometimes and due to great demand and simultaneous ordering, it can occur that an article is not available anymore, although at the time you placed your order it was displayed as available. In that case we will inform you immediately. Our capable staff from our customer service department will be glad to help you choose a suitable alternative.