Quite a few articles are ready for shipment within 24 hours, that is, we will handle your ordered items to our messenger service over within 24 hours (valid only on working days). That information is displayed after choosing the size of the selected article. This applies to payments by cash in advance immediately upon payment receipt. According to our messenger service, shipping orders to Germany will be delivered within a period of 1 to 3 working days. Shipping orders to other countries will be delivered within a period of approx. 3-7 working days.
You can check the status of your order anytime under "my account". As soon as we hand your parcel over to DHL you will also find there your packet's tracking id. nr., with which you can trace your parcel.
To avoid you having to pay additional shipping costs, we usually try to send your order in one parcel. If you placed an order with more than one article and with different delivery times we will send your order as soon as all articles are available. Sometimes, due to great demand and simultaneous ordering, it can occur that an article is not available anymore, although at the time you placed your order it was displayed as available. In that case we will inform you immediately. Our capably staff at the customer relationship center will be glad to help you choose a suitable alternative.
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