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General Terms and Conditions of Business


1. Scope

These terms and conditions apply to all deliveries, services and offers of PLANET SPORTS GmbH (hereafter PLANET SPORTS) through its online Shop. PLANET SPORTS does not acknowledge conflicting conditions on the part of customers, unless PLANET SPORTS has acknowledged the application of such conditions explicitly in writing.

2. Services

In the online shop you can order clothing and sporting goods for personal use in standard commercial quantities. Orders for commercial purposes are not permitted.

3. Contractual languages

The languages used in the contracts between PLANET SPORTS and the customer are German, English, Spanish, French, Italian and Dutch.

4. Contract Conclusion / Transaction of Orders

By placing the products in our online shop, we provide a binding offer for contract completion regarding these goods. The contract is concluded by clicking the "Buy" button at the last step of the ordering process.
Before conclusion of the order transaction you will have access to a confirmation window showing the details of your order. With this window you can review and correct your entries. Immediately after submitting your order you will receive an email confirmation of its receipt (order confirmation). Your contract partner is:
Flößergasse 4
D-81369 Munich
represented by the Executive Directors: Michael Rumerstorfer (chairman), Sven Horstmann, Detlev Maaß, Dr. Henner Schwarz
registered in the commercial register of the Local Court of Munich under HRB 167554.

At any time after submitting your order you can view the order information at "My account."

5. Right of Return

5.1 Statutory Right of Return

Customers (any natural person who concludes the contract for a purpose that is connected neither to his/her business activity nor to his/her self-employed activity, Sec. 13 German Civil Code - BGB) have a statutory right of return as described in the return instructions. Further Information can be found within our RETURN INSTRUCTIONS.

Exclusion of the Right of Return
The right of return does not apply for distance contracts for the delivery of audio or video recordings or software insofar as the delivered data carriers have been unsealed by the customer.

5.2 Additional Contractual Right of Return

Apart from the statutory right of return (cf. Number 5.1) we grant you an additional contractual right of return of 365 days in total from the receipt of the goods. The provisions stated in Number 5.1 apply accordingly for the exercise of this right, unless regulated otherwise in the following. In deviation from the statutory right of return, the beginning of the time limit of the contractual right of return exclusively depends on the receipt of the goods by the recipient. Excluded from the contractual right of return are foods (e.g. sport bars) and gift vouchers (vouchers which can be bought from us). Your statutory rights, in particular your statutory right of return (cf. Number 5.1) and your warranty rights (cf. number 10), remain fully unaffected by the above regulations.

6. Self-supply reservation

We preserve a right to cancel an order if we are not supplied by our own suppliers not caused by a fault of ours and if the ordered product is unavailable. In this case you will be notified as soon as possible.

7. Delivery / Shipping

Delivery will take place at the delivery address you have provided. When possible you will receive your order in a single shipment. If separate shipments are necessary due to technical or logistical reasons, e.g. because the items you have ordered must be packed separately or shipped differently, this will not give rise to any additional costs on your part in principle. In the case of prepayment the delivery times provided are based upon payment of the money into our bank account.

8. Prices and Shipping costs

At the time an order is placed the prices listed apply. These prices are given in euros and include the statutory VAT applicable at that time. Whether and which shipping costs are applicable to your order you may find within our shipping conditions.

9. Payment

You can pay using the choice of payment options stated in our offer.
By selecting prepayment as the method of payment we will send you immediately after your order a confirmation of order and a further e-mail with payment information and banking details. We will ship your goods only after receipt of payment. The invoice amount is due to be paid to our account within 1accrue days after receiving the e-mail "Payment information".

In case of a foreign bank transfer you have to bear any charges of your bank that might accrue. Additional information on this topic can be found via the following link: payment options.

10. Reservation of title

Until full payment of the purchase price the goods remain the property of PLANET SPORTS.

11. Warranty

In the case of defects in delivered goods statutory rights apply.

12. Data protection

Your order and the data provided with it are stored by PLANET SPORTS. All data collected by us is exclusively used and processed in accordance with our data protection provisions and in compliance with relevant data protection statutes.

13. Applicable law

The law of the Federal republic of Germany applies to the exclusion of the CISG (United Nations Convention on Contracts for the International Sale of Goods =UN-Kaufrecht), unless mandatory international consumer law dictates otherwise.

14. Miscellaneous provisions

Should any of these provisions prove to be or become invalid, this does not affect the validity of the remaining provisions.

Last updated: 09.01.2014

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